7415 E. Southern Ave | Suite 106 | Mesa, AZ 85209
Mon-Fri: 8am - 5pm


Galaxy Gates FAQ

Over the past several decades Galaxy Gates has accumulated information which may assist you in your decisions to purchase gates, parking control equipment, ornamental fencing, video surveillance, access controls, and automatic doors.

Please review our most frequently asked questions. An answer is provided by clicking on a question below.

Yes, we also offer turn-key service for automatic doors, coiling doors, lift-up overhead doors, and ICU doors. This means if you are building or renovating a government building, commercial structure, mix-use location, high-rise structures, residential complex, medical building, hospital, manufacturing plant, distribution center, etc… or any property that requires full service, Galaxy Gates offers turn-key products to cover your every need.

Please contact our sales department directly, as they can answer any additional questions you may have.

All of our door products will work hand and hand with access controls, while video surveillance monitors door activity. Parking decks/parking locations may require doors with access controls, pedestrian gates, and video surveillance, which will monitor activity on the premises or can be remote viewed. Our gating systems offer control access for entry/exit of a property, as well as our barrier arm products. Additionally, we offer a selection of parking control equipment, all of which is turn-key with Galaxy. Galaxy Gates literally provides an array of product lines and services.

Many factors can alter this answer. First, the measurements of a potential gate area, or how many lanes the gates will monitor, will establish size. Second, the choice between steel, aluminum, or iron products, and is the street appeal simple or ornate. Third, the weight of the gate panels, their length, and will the site allow for swing or slide gates, this also determines gate operators. Fourth, the frequency of the gates and their use (wear and tear) is a factor, in what type of gate operators will be used. As you can see, so many factors, and so many variables can apply. Galaxy Gate Systems will supervise your plans; offering the absolute best gating system customized to your needs.

As each system is custom made to your specifications, Galaxy will initially visit the site, take measurements, and do basic site work. From this point forward, full installation should occur within 3-4 weeks. More ornate and decorative gates might require longer fabrication. Galaxy works hand and hand with every client to provide a time schedule which will work within your parameters.

Yes, Galaxy can utilize your existing steel, aluminum, or iron gates. Based on the weight and length of each panel, we can provide a system that will work best for you. Please note: we will require power to be within 20 ft of the gate area (accessible by light pole etc..) in order to provide electrical service. If this is not available, you will need to make arrangements with your electrical company, so they may bring electrical service to the gate line. We can take it from there.

Yes, Galaxy provides the most up-to-date advanced technology. We highly recommend camera’s for subdivisions, apartment complexes, condominium locations, and townhome entrances. Camera’s can assist with legal issues which may occur due to theft, vandalism, or gate damage. Specific camera’s are capable of providing full details of license plates, which can assist police, or insurance companies, in tracking responsible parties.

Yes, Galaxy Gate Systems offers a full array of packages to handle your specific requests and needs. Please contact our service department directly.

If a call is received after hours our service department will handle the call first thing the next morning. All calls are logged and returned in chronological order. Some gate issues are fixable by phone, so we will determine your need, and whenever possible, help you to get your gates working again quickly.

Yes we do. Please contact our sales and service department for these details. We can also provide discounts for maintenance packages for all existing gating locations.

Yes, in most cases we can utilize the existing equipment, add a receiver, and provide transmitters in batches of 100 (for deeper discount) or individually.

Yes, and this type of entry can also provide a phone system which will allow patrons to communicate with you directly, if they’ve forgotten or misplaced their entry code.

Yes, a full one year warranty does apply for the entire system after installation. What a maintenance package provides is scheduled visits thereafter to maintain and prevent normal wear and tear which might cause your system to malfunction. It is similar to a vehicle tune up, checking parts, making corrections, lubricating, and balancing the system to be sure it continues to run smoothly and will not unexpectedly break down. Maintenance extends the life of your gating system.